Experience
20+ years helping organizations modernize delivery, improve reliability, and scale teams. Pragmatic automation, calm incidents, measurable outcomes. Full résumé as PDF: Greg_Roy_Resume.pdf.
Recent roles
- Scaled the team from 15 to 35; managed up to 21 ICs at peak.
- Established on-call SOPs and resiliency doctrine; aligned NOC / Dev / Ops coverage.
- Built OpEx reporting for pre-prod; rapid POC environments to accelerate dev velocity.
- Instituted periodic SWOT reviews for greenfield risk and prioritization.
stack Go · Perl · Apache · MariaDB/Galera · PostgreSQL · Hadoop · Vertica · Redis · ESXi · AWS · GitLab CI · Ansible · Terraform
- Built the DevOps function for Dev / QA / Product; adopted Kanban for flow.
- Created non-prod environments, org-wide release pipelines, and escalation paths.
- Led a hybrid team of four (remote + onsite).
stack NERF · Tomcat · Rails · Jetty/Java · PostgreSQL · MySQL · Mongo · Solr · AWS + on-prem · Chef · Ansible · CloudFormation
- Owned two datacentres plus AWS with a team of ten; automated provisioning toward self-healing services.
- Embedded Ops rotation into product teams for continuous context.
stack Nginx · Tomcat · Java · Solr · HBase · Puppet
- Led site migration; built Prod / Perf / Load, UAT, QA, and SIT-CI environments.
- Standardized stacks and config management across Tomcat, MySQL, Solr, Hadoop, Riak.
stack Puppet 2.7 → 3.6 · Debian → Ubuntu 14.04
Earlier roles
Senior systems and infrastructure roles at IBM Canada, VeriSign, Nerve Gaming, Groove Media, Flight Centre, Hewlett-Packard, enTrac, and public-sector projects — migrations, enterprise infrastructure, and security ops.
Selected impact
- Pages ↓ ~40% — a 3-pager on scope, severity, and paging rules cut noise and improved time-to-mitigation.
- Deploys ↑ 5× — trunk-based flow, preview envs, and policy gates enabled faster, safer releases.
- Cloud $ ↓ 22% — autoscaling plus budgets and anomaly alerts, without sacrificing reliability.
Technology at a glance
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Greg_Roy_Resume.pdf for the full chronology · contact.md to start a conversation.